We live in Dallas, TX area. My son found the truck he wanted at Houston Ford. After a very disappointing and alarming experience with Waxahachie Ford (our local dealership) we called Houston Ford to chat about the truck. Because of their honesty, sincerity, and respectfulness, we flew our son to MN to purchase the truck. After a delay in his flights, they still met ... met our son at the dealership at 10:00PM! They understand the importance to a 19 year old boy/man of his first purchase of a new truck. We communicated with the finance director before we flew Kellem to MN, and upon the execution of the transaction, every single detail went as we expected. We live in Texas, where please, thank you, yes m'am/sir are the next words our babies learn after the words Mommy and Daddy. The folks at Houston Ford respect that and reciprocate our southern hospitality. Never, have we been more satisfied with purchasing a Ford truck, than we are with Houston Ford - and we purchased over fifteen superduty trucks through the years. That should speak volumes for Houston Ford! Job WELL DONE!
Customer Comments: Just a quick note to thank you for your nice service. I was travelling in your area when my engine light came on. I stopped at your dealership to verify what the issue might be. A very nice and helpful service rep Bruce Gloege? was very helpful and courteous in his handling of my dilema. After diagnosis he assured me I could travel on and have the ... e repairs done when home (some 400+ miles away). Just wanted to say thanks to him and your staff for the courteous and friendly service you provided.
My oil change and tire rotation was quickly accomplished. My appointment was reserved for me. I appreciate the vehilce washing as well.
Had the works performed on Edge and all was great. would recommend your dealership to anyone I know
Just purchased a vehicle from Houston Ford and am very happy with it. Good price, great staff and the deal was done professionally and quickly. Everyone was very nice and helpful. Well worth it to check them out on-line and stop in the dealership.
Pequot Lakes, MN