01/16/17---Very good service. Fantastic attitudes. Just a great overall experience. Got a great truck for a GREAT price.
01/11/17---I take several of our vehicles here and have a great deal of trust in the job they will do. I have never been disappointed! Great place!
12/31/16---We had a great experience with Greg and the whole team at Houston Ford in Pine River. We are very happy with our 2014 Ford F-150!
12/24/16---Very helpful and caring staff. Would recommend to all family and friends looking to purchase or service a vehicle!
12/23/16---My wife and I purchased a new Ford F-150 with the help of James Sherman. He was extremely helpful and very professional, He was not a high pressure guy and that was one of the main reasons we bought from Pine River. He has been very good about follow up and helping us with any questions that have arisen since the purchase. Pine River Houston Ford is lucky ... to have him.
Park Rapids, MN
12/23/16---We worked with James and drove 3 hours to buy a truck. Very nice dealership and James went out of his way to find the perfect vehicle for my father-in-law. Great price, and excellent customer service. Dealership's all around where my father-in-law lives, but worth driving up there for the customer service. Thank you Houston Ford and James!
Saint Croix Falls, WI
12/22-16---Top notch experience! Thank you James Sherman!!
12/22/16---James Sherman has been the best sales person I have dealt with in all my years of purchasing vehicles. He's a stand up guy before AND especially after the sale. I will surely be buying my next vehicle from James!
Park Rapids, MN
12/21/16---Great experience buying a nice truck. They even drove to Brainerd to pick me up for a test drive. Definitely recommend buying from this dealer that has a nice family feel to them from first contact to handshake out the door. Communication with all departments is AAA.
12/21/16---In November of last year my wife and I drove 175 miles to Pine River because Houston Ford had a F150 Platinum that matched our "new truck" search criteria We were greeted by a nice young man but he was wearing an "In Training" button on his shirt. Instantly wary! Not to worry, James Sherman may have been in training but he proved to be very professional ... , knowledgeable and had great customer rapport. We did not purchase the truck as my wife changed her mind about the color. However, our first experience brought us back the 175 miles when James was able to locate a Platinum that matched our new criteria. Very happy about our purchase from James and our lease arrangement - also with our first experience with the Houston Ford service department for our 5,000 mile checkup. We have been extremely satisfied with our new Ford F150, with James and the entire staff at Houston Ford.
12/18/16--- I was referred to Houston Ford by a friend. They just received a truck on trade and I was looking for a 'not too old' truck. I contacted Greg Lillquist and quickly learned that he is a great person. The whole experience was great. Thank you for having a non-typical dealership!
12/16/16---Happiness is a New Explorer Just bought a 2017 Explorer with the help of our salesman, James Sherman! He made the experience a very positive one. He was very patient as I was pretty picky! I'd recommend him in a minute! Thanx James and Houston Ford.Janice, Longville, MN Customer Service 5.0 /5 Quality of Work 5.0 /5 Friendliness 5.0 /5 Pricing 5.0 /5 ... 5.0 /5 Overall Experience 5.0 /5 Recommend Dealer Yes Review Type SALES VISIT - NEW EMPLOYEES WORKED WITH James, Nathan and Marya
12/12/16---Houston Ford is a very unique dealership. We were in awe when we walked through the door. The show room is not your typical dealership decor. They have a large stone fireplace and beautiful taxidermy. Couple that with the staffs' welcoming attitudes and you feel like you are visiting family in a warm cabin in the woods. Everyone there was friendly ... , knowledgeable, and very hospitable. They even baked our kids fresh cookies! Out of our many car buying experiences, this one was definitely my favorite! Betty has checked up on is twice since we bought our truck to make sure we are completely satisfied. I am happy we decided to make the drive up to Pine River! We will definitely do it again and will recommend them to everyone!
12/01/16---I truly enjoy my 2017 Ford Fusion SE; the sale process in October went very smooth; Betty & the staff were very supportive and thorough. I recently had my first service appointment for the car and all went very well. I will continue to have Houston Ford take care of my needs now and in the future. Fr. George Zeck
12/01/16---Very satisfied with the kind staff, care and recall work done on my 2012 Fusion this past week. Love my Fusion!!!
11/20/16---Was a great experience working with salesperson James Sherman at Houston Ford. We purchased a Ford Escape and the staff and James were so friendly and helpful. Usually didn't like the process of buying a different vehicle, but they made it easy, affordable and did it in a timely manner. We highly recommend Houston Ford of Pine River!
11/11/16---I'd like to give a review on our experiences dealing with Houston Ford. My husband and I bought a new Ford F150 4x4 truck a few weeks ago. Our salesperson was Betty Fleischfresser. Betty was the epitome of professionalism -- prompt, knowledgeable, and helpful! She explained all points of the sale thoroughly and accurately; she went through the whistles and ... bells of the vehicle thoroughly, also. We are extremely pleased with our sale with Betty! Great job!
Pequot Lakes, MN
11/05/16---Couldn't be more pleased, simple phone call and check in and out! No long waiting!
10/25/16---I recently purchased a new Expedition with the help of Greg Lillquist at Houston Ford. My experience was very positive. The staff at the dealership is very friendly and they take care of their customers. I will definitely recommend them to my friends.
10/19/16---Two weeks ago we we bought a Ford Edge at Houston Ford. Greg was our salesman and he was amazing! Not pushy, super friendly and very honest. Marya in the finance department was pretty amazing as well! We will be definitely going back to Greg at Houston Ford in the future!!
10/09/16---I had a great purchase experience at Houston Ford. They have a great inventory, friendly staff, and a no pressure atmosphere. I will shop there again even if it is over two hours away from home. Also very satisfied with my new F-150, it is very sweet.
10/02/16---We've always had a wonderful experience when taking our vehicle to Houston Ford.
10/02/16---A big thank you to James for helping us find exactly what we were looking for when we stopped in at Houston Ford Friday afternoon! He was incredibly knowledgeable about the vehicles and very patient with all of our questions! James and the rest of the staff involved even stayed with us into the after hours to allow us to take home our car that night, and ... better yet we got it at a price that nowhere else could beat!
09/20/16---Phenomenal! I found a vehicle here online and live over 4 hours away, and at a price that beat all others! Nate helped me through this entire process with the purchase and trade. Everything was as promised and in a timely manner. I will be driving that drive for my next vehicle!! Thanks Nate and Houston Ford!
09/16/16---Awesome service!!! We were looking for a specific color of vehicle and we were informed before they even got it in!! Very friendly and we highly recommend coming here!!
New York Mills, MN
09/04/16---Awesome couldn't ask for anything better, so helpful and friendly.
08/28/16---I absolutely love my new Fusion from Houston Ford. Although I wasn't happy to have to buy a new car when my old car became a clunker, Mike Roney made it a wonderful experience. No pressure to buy, very informative and patient. I never felt rushed to make a decision. Would recommend Mike to anyone looking for a great car buying experience.
08/23/16---I had been eyeing up a new 2017 Ford Fusion Titanium on the Houston Ford website for quite some time. This vehicle would replace my 2012 Ford Fusion SEL. I decided to go in and check it out on Saturday 8/13/16. While I was hoping to work with Betty Fleischfresser on this because I have bought two vehicles previously with her I quickly found out Betty was ... unavailable. A bit hesitant because I had always worked with Betty on my vehicle purchases I worked with Mike Roney who approached me as I inquired about the Fusion. I quickly became comfortable working with Mike. He did a fantastic job and was very accommodating to any of my needs and wants in my most recent vehicle purchase. I was also extremely satisfied working with Chris Balfe and Nathan Makela as they ran the numbers for me (buy vs. lease and many many options under both scenarios). This team makes you feel like you're an important person and customer. They also make a serious attempt to get to know you and your situation which I greatly appreciate. They treat you not only like a friend but like family. It was great working with Business Manager Marya Lillquist on the paperwork as well. She was as excited as I was on my new vehicle purchase. Overall I couldn't be happier with my 2017 Ford Fusion Titanium and my overall experience at Houston Ford. I would gladly work with Betty Fleischfresser or Mike Roney on a future purchase or anyone on the great sales team at Houston Ford. The positive experience doesn’t end after you drive off the lot. I have also had great experiences with the service department. Dayton Bachmann runs a great service department and is always eager to help you out. Dan Krecklau is also extra helpful and goes over any service concerns or questions you may have with your vehicle. Shawn Olivier in the parts department also offers great personalized service. If they don’t have something you need in stock he will gladly order it for you and it will arrive the next day. I will be speaking with friends and family and post some favorable reviews on the internet about my positive experience with Houston Ford of Pine River.
08/09/16---Very good experience for me. I was a Chevy guy that switched to Ford much because of the people, and the service they gave me.
08/02/16--Nate and Marya along with all of the crew at Houston Ford Pine River dealership are first class all class. Purchased a 2015 F250 vehicle never seen before and I trusted Nate right away. With how personable he was with the background of the vehicle and exactly what was going on the entire process. I called the day they listed it for sale. I had 100 questions ... for Nate and he answered everyone..Owned the vehicle, where its been etc. They were fast with response, pictures, paperwork. Always answered the phone every time i called. I had the vehicle shipped from Pine river, MN to albany,NY this was stressfull because iv never transported a vehicle before but. Nate reassured me of the driver and the truck was safe with him. I got the truck yesterday and its everything Nate said it was and then some. Great business. Great people. I give 5 stars. Brandon Phelps, Contractor.
07/24/16--Houston Ford treats you like a real person. Greg Lillquist, the sales person I worked with, encouraged me to go with my heart. He did not try to get me to buy the most expensive vehicle I was interested in - he said go with the vehicle that I would still love when I drove it off the lot. He and all the rest of the Houston Ford crew were so supportive when I ... n I was trying to make my decision. I know have an incredibly awesome Ford Escape that makes me smile every time I step into my garage. Trust me - you can't go wrong if you go to Houston Ford.
07/14/16--I am 67 years young bought many new cars, but I never been treated so well as by Greg Lillquist and this dealership. If your looking for new or used car this is the place to go
07/13/16--I just recently bought a 2013 Ford Fusion from Mike Roney not only was he very knowledgeable with all the amenities this car had to offer, he also made me feel very comfortable and no pressure to buy the vehicle!! I love my ford so much everytime I'm driving I just have a huge grin on my face!! Thanks again Mike Roney for being such a great salesmen, I'll ... make sure to send friends/family your way!!
07/10/16--Last week, after researching and having an unpleasant experience at a different dealership, I found the vehicle I was looking for at Houston Ford. Upon arriving at the dealership, I worked with both Greg and Marya Lillquist for sales and financing. Both Greg and Marya were incredibly helpful, listened to what I needed, and worked with me to make buying a car ... a really positive experience. I left the dealership in the car I wanted, and because they took time to go over everything and talk with me, I felt very comfortable and actually excited about the process. I would definitely recommend both the dealership, and working with Greg and Marya for future car buying purchases!!
06/29/16--1st time buying from Houston Ford... Matt our sales person was awesome and so were all the other staff!!! Had a great experience there and when all was said and done with financing you even get a free hug!! :) Ha ha ha... great people there and very friendly! I would highly recommend them to anyone! Thank you Houston Ford!!!!
06/28/16--It was a great experience. We did most of it online or through email. I didn't feel pushed in anyway. I would definitely recommend and go to Houston Ford again!
06/25/16--We worked with Nate and had a fantastic experience. Our vehicle purchase didn't end when we drove off the lot, there's been lots of follow up the last month to make sure we were completely satisfied. Financing department was a breeze to work with as well and got us an interest rate that beat our personal bank. We couldn't be happier and highly recommend ... Houston Ford!
Parkers Prairie, MN
06/14/16--Bought 2 vehicles from them, both were priced accordingly. The sales rep Betty treated me well, answered all my questions, and made the experience exceptional. I would highly recommend going there, and ask for Betty!
06/10/16--I highly recommend Houston Ford- I just purchased a 2014 Ford Escape and absolutely love it! James Sherman is a rock star - he was very knowledgeable and was helpful throughout the entire process - Houston Ford is definitely worth the drive to Pine River for your next car purchase and deserves a 5 star rating.
06/07/16--A few weeks ago, I bought a used 2015 Ford F-150 Lariat from Matt Kronen at Houston Ford. Matt and the team did an excellent job in making the whole process smooth from start to finish. I was most impressed with their no hassle pricing, and they didn't low ball me on the trade in value of my vehicle. I would highly recommend Houston Ford to my friends and ... family.
06/07/16--A few weeks ago, I bought a used 2015 Ford F-150 Lariat from Matt Kronen at Houston Ford. Matt and the team did an excellent job in making the whole process smooth from start to finish. I was most impressed with their no hassle pricing, and they didn't low ball me on the trade in value of my vehicle. I would highly recommend Houston Ford to my friends and ... and family.
06/06/16--This was my first time buying from Houston Ford, and I have to say it was the best buying experience EVER! Betty was amazing to work with and she, along with the staff, went above and beyond to make sure I felt welcomed and important. I can't say enough about it! Thank you so much and I will definitely recommend Houston Ford to everyone I know!
05/21/16--Quality, timely service
St. Paul, MN
05/06/16--Great staff, excellent service dept. You truly feel at home here.
04/29/16--I special ordered a 2016 Mustang Shelby GT350 from this dealership. Excellent customer service. I would recommend to anyone with high expectations. Special thanks to Kade for taking the order, Chris for finalizing the delivery and Lloyd for smoothly transporting it to my house. They have won my business at this point.
01/27/16--Buying a vehicle is never fun. I should say dealing with salesmen is never fun. But, here you get the bottom price, no dickering back and forth, and your done. The salesman we had, Matt was very nice. So was Chris and all the others we met. Love, love, love our new 350 powerstroke crewcab. Will recommend and shop here again.
09/30/15--We live in Dallas, TX area. My son found the truck he wanted at Houston Ford. After a very disappointing and alarming experience with Waxahachie Ford (our local dealership) we called Houston Ford to chat about the truck. Because of their honesty, sincerity, and respectfulness, we flew our son to MN to purchase the truck. After a delay in his flights, they ... they still met our son at the dealership at 10:00PM! They understand the importance to a 19 year old boy/man of his first purchase of a new truck. We communicated with the finance director before we flew Kellem to MN, and upon the execution of the transaction, every single detail went as we expected. We live in Texas, where please, thank you, yes m'am/sir are the next words our babies learn after the words Mommy and Daddy. The folks at Houston Ford respect that and reciprocate our southern hospitality. Never, have we been more satisfied with purchasing a Ford truck, than we are with Houston Ford - and we purchased over fifteen superduty trucks through the years. That should speak volumes for Houston Ford! Job WELL DONE!
09/17/15--Customer Comments: Just a quick note to thank you for your nice service. I was travelling in your area when my engine light came on. I stopped at your dealership to verify what the issue might be. A very nice and helpful service rep Bruce Gloege? was very helpful and courteous in his handling of my dilema. After diagnosis he assured me I could travel on and ... d have the repairs done when home (some 400+ miles away). Just wanted to say thanks to him and your staff for the courteous and friendly service you provided.
06/22/15--My oil change and tire rotation was quickly accomplished. My appointment was reserved for me. I appreciate the vehilce washing as well.
06/19/15--Had the works performed on Edge and all was great. would recommend your dealership to anyone I know
06/10/15--Just purchased a vehicle from Houston Ford and am very happy with it. Good price, great staff and the deal was done professionally and quickly. Everyone was very nice and helpful. Well worth it to check them out on-line and stop in the dealership.
Pequot Lakes, MN
06/09/15--It was the usual top rate service. I was very happy as usual.
I traded my 2008 Honda Accord for a 2013 Ford Escape. I love my Escape. It has very few miles compared to my Honda. The service I received from Houston Ford was good- helpful, accommodated my needs, and got the job done quickly.
06/01/15--Excellent warranty repair on sun roof defect from factory
Pequot Lakes, MN
05/27/15--I had an amazing experience with this dealership. Driving up to our cabin on a Friday afternoon saw my dream car sitting on the lot, pulled in and within 3 hours was the proud new owner of this car!! Bri was my salesperson and she was absolutely amazing talking to her made the time fly by!! Everybody was very friendly and helpful. Would definitely recommend ... Houston Ford.
05/25/15--Well pleased with service and staff. Would recommend to others. Purchased 2009 Ford Explorer Eddie Bauer edition. So far so good!!!
05/18/15--Ford expedition el, the staff were most helpful and professional in assisting us with this purchase
04/27/15--Recently purchased an F 350. Love the truck. This is the fourth truck that we have purchased through Betty. Had to Hagel but pleased with the outcome.
Pine River, MN
04/21/15--Excellent staff. Very Professional! Had what we wanted. Hassle free purchase! Love the 14 Edge. Thanks Houston Ford! Thanks Marya!
Dealership was very clean comfortable. They got us in when they said they would service was done in a very timely manor. When we return to dealer for a retightening of wheels they did it right away. The parts department had a accessory and had it installed during service I was very pleased. Thanks much.
2012 Ford Fusion 90,000 mile checkup; service was great, all went very well..averaging 30,000 a year with this vehicle & no major problems. Thank You!
Friendly staff, nice atmosphere to shop for a car. No pressure sales. 2005 Ford Expedition.
Very happy with service and vehicle. I would recommend it to others
Very profesional,I enjoyed purchassing my new F-150 XLT I was treated fare and curtios from sales to financing. I plan on using servicing also.
The staff at Houston Ford was excelent when I purchased my new F-150.Greg and Marya went the extra mile to help me get my new truck.I am very happy with the whole deal.
Randy and Greg are the best. Very easy to deal with. They made buying a new vehicle fun.
It is always a pleasure working with Greg and everyone at Houston Ford.
We purchased a 2012 Black Dodge Avenger....amazing car! The staff was awesome, especially the gal who sold us the car (I can't remember her name but she's married to the another salesman that works there). I would go back there just to hang out and chat with her for the day :) I thought her approach was great, I'm pretty sure that's the reason we bought the car :)
marya was great. so was tyler in the process of buying our new used car.
We met Greg Liliquist through a neighbor of ours Tad Wikstrom. My husband only knew of Greg through email and text messaging. March 14 2015 we went to our cabin in Crosby MN. We decided to go for a drive and introduce ourselves to Greg. When we parked our car a very friendly woman started waving and smiling at us. Wanted to know if we needed help. We found out later ... t later this was Greg's wife. We ended up purchasing a 2012 Ford 150 from Greg. We have not driven the truck much yet, however this seems to be a good fit for us. As much as we would of loved to purchase a brand new 2015 finacially this was a better option. We will recommend both Greg and Marya to our friends, family, neighbors and co-workers to your dealership. Thanks! Carl and Nancy Karth
Houston Ford is worth the drive! I travel over 3.5 hours to this dealership to buy vehicles, as does every member of my family. We love the staff at Houston Ford. From the sales team to the finance team you get honest, caring people who want the best for you. It is not about just selling a vehicle to them. They want to build a relationship so you come back next time ... . This is my third vehicle from this dealership and I can't imaging shopping anywhere else.
I can't stress enough how easy it was to deal with everyone on staff at Houston Ford of Pine River. From the moment I walked in I felt very comfortable. I found the vehicle online and as with most online purchases, there is always some concern. The truck was just as described on the web site and over the phone. They have a new customer for life!
This was our first BRAND NEW car purchase & Greg was wonderful to work with. It felt like we were dealing with family. We couldn't be more satisfied with our purchase experience!
Every thing went great the staff was great the dealership well its just a great place to purchase a vehicle.
My experience with Houston Ford of Pine River, MN is always great. I have used them for my service since the year 2000. I have never had a problem. They are accommodating and considerate when scheduling and listening to any problems that I might have. Most of all I trust their work and advice. That is why I travel almost 80 miles to have them do my oil changes and ... d anything else that is needed.
The salesman was very nice and not pushy at all. They did what they could to get me what I wanted at a price I was willing to pay. I purchased a 2010 equinox.
Very friendly, helpful, efficient, fair and that made it a wonderful experience to purchase my new vehicle. Great Price and financing.
I bought a used Jeep Grand Cherokee Laredo January 7, 2015. Very clean inside and out with a great price. I traded in my Chev. Tahoe for a reasonable price, they worked the financing package and off I went. Very friendly, customer oriented and well trained staff.
I traded for a 2012 Ford Fusion SEL. Never bought a used car before always bought new so therefore this was a new learning experience. There were a few questions I should have asked but slowly Betty and Dan are helping me walk through those problems. Yes, they are extremely helpful. My experience with Houston Ford for over the past 20 or more years has been great ... reat. Thanks for everything. Jeannette Blouin
The buying experience at Houston Ford is second to none. This is my third new vehicle in the past 3+ years and everyone there treats us like family, from the owner right down to the managers in parts and service. I would like to thank Greg in sales and Nate in finance for making the buying process as smooth as possible. Definitely will be back to Houston Ford in the ... he future!
You were so personable- like I had known you for years! Excellent customer service!
Everyone at Houston Ford in Pine River were extremely helpful. They made my experience of buying my new 2015 Ford escape enjoyable!
Went very well but not very much of a choice of inventory for what I was looking for otherwise everything else was great
Everyone was so friendly and helpful. I'm pleased with the experience I had and think I was treated fairly with the transaction made. I love my new Escape and am still learning a lot of the bells and whistles. I plan to drive it to Arizona later this winter.
we bought new 2014 F150 and we had great service when we bought our new truck and I would recommend anyone who wants to buy vehicle from Houstonford.
Bought a 2013 EDGE today! Betty came in on her day off to guide us through the process.
Didn't take long for service. Very nice area to wait while work is being done.
staff VERY helpful and friendly no pressure to buy purchased F-350
I am so far very happy with my Jeep Grand Cherokee. Tyler Hardy did a great job of showing me all the features of my vehicle and no pressure for the sale. A very comfortable experience. Thanks, Bruce Lapka
Service has always been excellent. It makes me want to do business with them.
We were in for recall work. We were out sooner than expected-great!
The service was great on the purchase of my 2014 Ford Taurus Limited.
Service was good. Very friendly and helpful. It took about an hour. So not bad.
This is the second vehicle we have purchased from Houston Ford. Greg our salesman was great on both purchases. We now have a 2014 Mustang Coupe and a 2003 Taurus. We will certainly continue to buy and service our vehicles with Houston Ford. Doug & Lori Thoraldson
Greg was great! He has a very caring personality. In my business those are traits that are hard to come by. I really like the ride with my F150. Very comfortable! Everyone at your company does a great job.
Ford F250 Super Duty Pickup--service was very friendly, knowledgeable. Staff very helpful and friendly.
The experience was great. We just aren't happy with our vehicle and may sell it to get something else.
I highly recommend Houston Ford for helping my wife and I get into two new vehicles. When I walked in, I told told them I didn't want to mess around, and they didn't. Their service was amazing. They stayed 2 hours late for us and never once made us feel rushed on the deal. We spoke with 3 other dealers before choosing Houston Ford, and none of them gave us the time or ... service that Houston Ford gave us. They followed up on all the details and made sure no stone was left unturned. I will definitely be recommending Houston Ford to my friends and family members.
We purchased a 2015 Ford Explorer XLT. The entire staff at Houston Ford was outstanding and surpassed our expectations for service, attention to detail and friendliness. There are two dealerships in our area and Houston Ford will be the one we go to from now on.