09/20/16---Phenomenal! I found a vehicle here online and live over 4 hours away, and at a price that beat all others! Nate helped me through this entire process with the purchase and trade. Everything was as promised and in a timely manner. I will be driving that drive for my next vehicle!! Thanks Nate and Houston Ford!
09/16/16---Awesome service!!! We were looking for a specific color of vehicle and we were informed before they even got it in!! Very friendly and we highly recommend coming here!!
New York Mills, MN
09/04/16---Awesome couldn't ask for anything better, so helpful and friendly.
08/28/16---I absolutely love my new Fusion from Houston Ford. Although I wasn't happy to have to buy a new car when my old car became a clunker, Mike Roney made it a wonderful experience. No pressure to buy, very informative and patient. I never felt rushed to make a decision. Would recommend Mike to anyone looking for a great car buying experience.
08/23/16---I had been eyeing up a new 2017 Ford Fusion Titanium on the Houston Ford website for quite some time. This vehicle would replace my 2012 Ford Fusion SEL. I decided to go in and check it out on Saturday 8/13/16. While I was hoping to work with Betty Fleischfresser on this because I have bought two vehicles previously with her I quickly found out Betty was ... unavailable. A bit hesitant because I had always worked with Betty on my vehicle purchases I worked with Mike Roney who approached me as I inquired about the Fusion. I quickly became comfortable working with Mike. He did a fantastic job and was very accommodating to any of my needs and wants in my most recent vehicle purchase. I was also extremely satisfied working with Chris Balfe and Nathan Makela as they ran the numbers for me (buy vs. lease and many many options under both scenarios). This team makes you feel like you're an important person and customer. They also make a serious attempt to get to know you and your situation which I greatly appreciate. They treat you not only like a friend but like family. It was great working with Business Manager Marya Lillquist on the paperwork as well. She was as excited as I was on my new vehicle purchase. Overall I couldn't be happier with my 2017 Ford Fusion Titanium and my overall experience at Houston Ford. I would gladly work with Betty Fleischfresser or Mike Roney on a future purchase or anyone on the great sales team at Houston Ford. The positive experience doesn’t end after you drive off the lot. I have also had great experiences with the service department. Dayton Bachmann runs a great service department and is always eager to help you out. Dan Krecklau is also extra helpful and goes over any service concerns or questions you may have with your vehicle. Shawn Olivier in the parts department also offers great personalized service. If they don’t have something you need in stock he will gladly order it for you and it will arrive the next day. I will be speaking with friends and family and post some favorable reviews on the internet about my positive experience with Houston Ford of Pine River.
08/09/16---Very good experience for me. I was a Chevy guy that switched to Ford much because of the people, and the service they gave me.
08/02/16--Nate and Marya along with all of the crew at Houston Ford Pine River dealership are first class all class. Purchased a 2015 F250 vehicle never seen before and I trusted Nate right away. With how personable he was with the background of the vehicle and exactly what was going on the entire process. I called the day they listed it for sale. I had 100 questions ... for Nate and he answered everyone..Owned the vehicle, where its been etc. They were fast with response, pictures, paperwork. Always answered the phone every time i called. I had the vehicle shipped from Pine river, MN to albany,NY this was stressfull because iv never transported a vehicle before but. Nate reassured me of the driver and the truck was safe with him. I got the truck yesterday and its everything Nate said it was and then some. Great business. Great people. I give 5 stars. Brandon Phelps, Contractor.
07/24/16--Houston Ford treats you like a real person. Greg Lillquist, the sales person I worked with, encouraged me to go with my heart. He did not try to get me to buy the most expensive vehicle I was interested in - he said go with the vehicle that I would still love when I drove it off the lot. He and all the rest of the Houston Ford crew were so supportive when I ... n I was trying to make my decision. I know have an incredibly awesome Ford Escape that makes me smile every time I step into my garage. Trust me - you can't go wrong if you go to Houston Ford.
07/14/16--I am 67 years young bought many new cars, but I never been treated so well as by Greg Lillquist and this dealership. If your looking for new or used car this is the place to go
07/13/16--I just recently bought a 2013 Ford Fusion from Mike Roney not only was he very knowledgeable with all the amenities this car had to offer, he also made me feel very comfortable and no pressure to buy the vehicle!! I love my ford so much everytime I'm driving I just have a huge grin on my face!! Thanks again Mike Roney for being such a great salesmen, I'll ... make sure to send friends/family your way!!
07/10/16--Last week, after researching and having an unpleasant experience at a different dealership, I found the vehicle I was looking for at Houston Ford. Upon arriving at the dealership, I worked with both Greg and Marya Lillquist for sales and financing. Both Greg and Marya were incredibly helpful, listened to what I needed, and worked with me to make buying a car ... a really positive experience. I left the dealership in the car I wanted, and because they took time to go over everything and talk with me, I felt very comfortable and actually excited about the process. I would definitely recommend both the dealership, and working with Greg and Marya for future car buying purchases!!
06/29/16--1st time buying from Houston Ford... Matt our sales person was awesome and so were all the other staff!!! Had a great experience there and when all was said and done with financing you even get a free hug!! :) Ha ha ha... great people there and very friendly! I would highly recommend them to anyone! Thank you Houston Ford!!!!
06/28/16--It was a great experience. We did most of it online or through email. I didn't feel pushed in anyway. I would definitely recommend and go to Houston Ford again!
06/25/16--We worked with Nate and had a fantastic experience. Our vehicle purchase didn't end when we drove off the lot, there's been lots of follow up the last month to make sure we were completely satisfied. Financing department was a breeze to work with as well and got us an interest rate that beat our personal bank. We couldn't be happier and highly recommend ... Houston Ford!
Parkers Prairie, MN
06/14/16--Bought 2 vehicles from them, both were priced accordingly. The sales rep Betty treated me well, answered all my questions, and made the experience exceptional. I would highly recommend going there, and ask for Betty!
06/10/16--I highly recommend Houston Ford- I just purchased a 2014 Ford Escape and absolutely love it! James Sherman is a rock star - he was very knowledgeable and was helpful throughout the entire process - Houston Ford is definitely worth the drive to Pine River for your next car purchase and deserves a 5 star rating.
06/07/16--A few weeks ago, I bought a used 2015 Ford F-150 Lariat from Matt Kronen at Houston Ford. Matt and the team did an excellent job in making the whole process smooth from start to finish. I was most impressed with their no hassle pricing, and they didn't low ball me on the trade in value of my vehicle. I would highly recommend Houston Ford to my friends and ... family.
06/07/16--A few weeks ago, I bought a used 2015 Ford F-150 Lariat from Matt Kronen at Houston Ford. Matt and the team did an excellent job in making the whole process smooth from start to finish. I was most impressed with their no hassle pricing, and they didn't low ball me on the trade in value of my vehicle. I would highly recommend Houston Ford to my friends and ... and family.
06/06/16--This was my first time buying from Houston Ford, and I have to say it was the best buying experience EVER! Betty was amazing to work with and she, along with the staff, went above and beyond to make sure I felt welcomed and important. I can't say enough about it! Thank you so much and I will definitely recommend Houston Ford to everyone I know!
05/21/16--Quality, timely service
St. Paul, MN
05/06/16--Great staff, excellent service dept. You truly feel at home here.
04/29/16--I special ordered a 2016 Mustang Shelby GT350 from this dealership. Excellent customer service. I would recommend to anyone with high expectations. Special thanks to Kade for taking the order, Chris for finalizing the delivery and Lloyd for smoothly transporting it to my house. They have won my business at this point.
01/27/16--Buying a vehicle is never fun. I should say dealing with salesmen is never fun. But, here you get the bottom price, no dickering back and forth, and your done. The salesman we had, Matt was very nice. So was Chris and all the others we met. Love, love, love our new 350 powerstroke crewcab. Will recommend and shop here again.
09/30/15--We live in Dallas, TX area. My son found the truck he wanted at Houston Ford. After a very disappointing and alarming experience with Waxahachie Ford (our local dealership) we called Houston Ford to chat about the truck. Because of their honesty, sincerity, and respectfulness, we flew our son to MN to purchase the truck. After a delay in his flights, they ... they still met our son at the dealership at 10:00PM! They understand the importance to a 19 year old boy/man of his first purchase of a new truck. We communicated with the finance director before we flew Kellem to MN, and upon the execution of the transaction, every single detail went as we expected. We live in Texas, where please, thank you, yes m'am/sir are the next words our babies learn after the words Mommy and Daddy. The folks at Houston Ford respect that and reciprocate our southern hospitality. Never, have we been more satisfied with purchasing a Ford truck, than we are with Houston Ford - and we purchased over fifteen superduty trucks through the years. That should speak volumes for Houston Ford! Job WELL DONE!
09/17/15--Customer Comments: Just a quick note to thank you for your nice service. I was travelling in your area when my engine light came on. I stopped at your dealership to verify what the issue might be. A very nice and helpful service rep Bruce Gloege? was very helpful and courteous in his handling of my dilema. After diagnosis he assured me I could travel on and ... d have the repairs done when home (some 400+ miles away). Just wanted to say thanks to him and your staff for the courteous and friendly service you provided.
06/22/15--My oil change and tire rotation was quickly accomplished. My appointment was reserved for me. I appreciate the vehilce washing as well.
06/19/15--Had the works performed on Edge and all was great. would recommend your dealership to anyone I know
06/10/15--Just purchased a vehicle from Houston Ford and am very happy with it. Good price, great staff and the deal was done professionally and quickly. Everyone was very nice and helpful. Well worth it to check them out on-line and stop in the dealership.
Pequot Lakes, MN
06/09/15--It was the usual top rate service. I was very happy as usual.
I traded my 2008 Honda Accord for a 2013 Ford Escape. I love my Escape. It has very few miles compared to my Honda. The service I received from Houston Ford was good- helpful, accommodated my needs, and got the job done quickly.
06/01/15--Excellent warranty repair on sun roof defect from factory
Pequot Lakes, MN
05/27/15--I had an amazing experience with this dealership. Driving up to our cabin on a Friday afternoon saw my dream car sitting on the lot, pulled in and within 3 hours was the proud new owner of this car!! Bri was my salesperson and she was absolutely amazing talking to her made the time fly by!! Everybody was very friendly and helpful. Would definitely recommend ... Houston Ford.
05/25/15--Well pleased with service and staff. Would recommend to others. Purchased 2009 Ford Explorer Eddie Bauer edition. So far so good!!!
05/18/15--Ford expedition el, the staff were most helpful and professional in assisting us with this purchase
04/27/15--Recently purchased an F 350. Love the truck. This is the fourth truck that we have purchased through Betty. Had to Hagel but pleased with the outcome.
Pine River, MN
04/21/15--Excellent staff. Very Professional! Had what we wanted. Hassle free purchase! Love the 14 Edge. Thanks Houston Ford! Thanks Marya!
Dealership was very clean comfortable. They got us in when they said they would service was done in a very timely manor. When we return to dealer for a retightening of wheels they did it right away. The parts department had a accessory and had it installed during service I was very pleased. Thanks much.
2012 Ford Fusion 90,000 mile checkup; service was great, all went very well..averaging 30,000 a year with this vehicle & no major problems. Thank You!
Friendly staff, nice atmosphere to shop for a car. No pressure sales. 2005 Ford Expedition.
Very happy with service and vehicle. I would recommend it to others
Very profesional,I enjoyed purchassing my new F-150 XLT I was treated fare and curtios from sales to financing. I plan on using servicing also.
The staff at Houston Ford was excelent when I purchased my new F-150.Greg and Marya went the extra mile to help me get my new truck.I am very happy with the whole deal.
Randy and Greg are the best. Very easy to deal with. They made buying a new vehicle fun.
It is always a pleasure working with Greg and everyone at Houston Ford.
We purchased a 2012 Black Dodge Avenger....amazing car! The staff was awesome, especially the gal who sold us the car (I can't remember her name but she's married to the another salesman that works there). I would go back there just to hang out and chat with her for the day :) I thought her approach was great, I'm pretty sure that's the reason we bought the car :)
marya was great. so was tyler in the process of buying our new used car.
We met Greg Liliquist through a neighbor of ours Tad Wikstrom. My husband only knew of Greg through email and text messaging. March 14 2015 we went to our cabin in Crosby MN. We decided to go for a drive and introduce ourselves to Greg. When we parked our car a very friendly woman started waving and smiling at us. Wanted to know if we needed help. We found out later ... t later this was Greg's wife. We ended up purchasing a 2012 Ford 150 from Greg. We have not driven the truck much yet, however this seems to be a good fit for us. As much as we would of loved to purchase a brand new 2015 finacially this was a better option. We will recommend both Greg and Marya to our friends, family, neighbors and co-workers to your dealership. Thanks! Carl and Nancy Karth
Houston Ford is worth the drive! I travel over 3.5 hours to this dealership to buy vehicles, as does every member of my family. We love the staff at Houston Ford. From the sales team to the finance team you get honest, caring people who want the best for you. It is not about just selling a vehicle to them. They want to build a relationship so you come back next time ... . This is my third vehicle from this dealership and I can't imaging shopping anywhere else.
I can't stress enough how easy it was to deal with everyone on staff at Houston Ford of Pine River. From the moment I walked in I felt very comfortable. I found the vehicle online and as with most online purchases, there is always some concern. The truck was just as described on the web site and over the phone. They have a new customer for life!
This was our first BRAND NEW car purchase & Greg was wonderful to work with. It felt like we were dealing with family. We couldn't be more satisfied with our purchase experience!
Every thing went great the staff was great the dealership well its just a great place to purchase a vehicle.
My experience with Houston Ford of Pine River, MN is always great. I have used them for my service since the year 2000. I have never had a problem. They are accommodating and considerate when scheduling and listening to any problems that I might have. Most of all I trust their work and advice. That is why I travel almost 80 miles to have them do my oil changes and ... d anything else that is needed.
The salesman was very nice and not pushy at all. They did what they could to get me what I wanted at a price I was willing to pay. I purchased a 2010 equinox.
Very friendly, helpful, efficient, fair and that made it a wonderful experience to purchase my new vehicle. Great Price and financing.
I bought a used Jeep Grand Cherokee Laredo January 7, 2015. Very clean inside and out with a great price. I traded in my Chev. Tahoe for a reasonable price, they worked the financing package and off I went. Very friendly, customer oriented and well trained staff.
I traded for a 2012 Ford Fusion SEL. Never bought a used car before always bought new so therefore this was a new learning experience. There were a few questions I should have asked but slowly Betty and Dan are helping me walk through those problems. Yes, they are extremely helpful. My experience with Houston Ford for over the past 20 or more years has been great ... reat. Thanks for everything. Jeannette Blouin
The buying experience at Houston Ford is second to none. This is my third new vehicle in the past 3+ years and everyone there treats us like family, from the owner right down to the managers in parts and service. I would like to thank Greg in sales and Nate in finance for making the buying process as smooth as possible. Definitely will be back to Houston Ford in the ... he future!
You were so personable- like I had known you for years! Excellent customer service!
Everyone at Houston Ford in Pine River were extremely helpful. They made my experience of buying my new 2015 Ford escape enjoyable!
Went very well but not very much of a choice of inventory for what I was looking for otherwise everything else was great
Everyone was so friendly and helpful. I'm pleased with the experience I had and think I was treated fairly with the transaction made. I love my new Escape and am still learning a lot of the bells and whistles. I plan to drive it to Arizona later this winter.
we bought new 2014 F150 and we had great service when we bought our new truck and I would recommend anyone who wants to buy vehicle from Houstonford.
Bought a 2013 EDGE today! Betty came in on her day off to guide us through the process.
Didn't take long for service. Very nice area to wait while work is being done.
staff VERY helpful and friendly no pressure to buy purchased F-350
I am so far very happy with my Jeep Grand Cherokee. Tyler Hardy did a great job of showing me all the features of my vehicle and no pressure for the sale. A very comfortable experience. Thanks, Bruce Lapka
Service has always been excellent. It makes me want to do business with them.
We were in for recall work. We were out sooner than expected-great!
The service was great on the purchase of my 2014 Ford Taurus Limited.
Service was good. Very friendly and helpful. It took about an hour. So not bad.
This is the second vehicle we have purchased from Houston Ford. Greg our salesman was great on both purchases. We now have a 2014 Mustang Coupe and a 2003 Taurus. We will certainly continue to buy and service our vehicles with Houston Ford. Doug & Lori Thoraldson
Greg was great! He has a very caring personality. In my business those are traits that are hard to come by. I really like the ride with my F150. Very comfortable! Everyone at your company does a great job.
Ford F250 Super Duty Pickup--service was very friendly, knowledgeable. Staff very helpful and friendly.
The experience was great. We just aren't happy with our vehicle and may sell it to get something else.
I highly recommend Houston Ford for helping my wife and I get into two new vehicles. When I walked in, I told told them I didn't want to mess around, and they didn't. Their service was amazing. They stayed 2 hours late for us and never once made us feel rushed on the deal. We spoke with 3 other dealers before choosing Houston Ford, and none of them gave us the time or ... service that Houston Ford gave us. They followed up on all the details and made sure no stone was left unturned. I will definitely be recommending Houston Ford to my friends and family members.
We purchased a 2015 Ford Explorer XLT. The entire staff at Houston Ford was outstanding and surpassed our expectations for service, attention to detail and friendliness. There are two dealerships in our area and Houston Ford will be the one we go to from now on.
I liked the additional tire rotation and car wash with my oil change. The popcorn is good. Thanks for taking care of us....
Very good service and communication.
I had a lifetime drive train warranty on the truck I bought from you in January 2007. The reason I bought from you instead of another dealership was because of this warranty. I faithfully brought it in for oil changes every 3000 miles as recommended (even though the manufacturer recommends 5000 miles)and additional work as recommended by the service book. Last spring ... ng I was notified on a Saturday had to leave for an unexpected trip. I needed an oil change so I would not go over my 3000 miles and get my warranty cancelled. However, you were booked and I was unable to get an appointment before my trip. Therefore, I went to Valvoline oil change on Sunday and left for my trip. Previously at about 40,000 miles on the truck, the rear end went out of it due to a manufacturers defect. Houston Ford replaced it for free. Once again, about 95,000 miles the rear end started going out of it again. I came to Houston Ford to get it replaced under my lifetime warranty and was denied because I got an oil change at Valvoline and that my warranty is now void. I feel that this lifetime warranty was a sham in that all it does is get you to go to the dealership for all your oil changes at a higher rate than Ford's recommendation. The warranty is set up for the customer to fail and so the company does not have to pay. I voiced my concerns in May when I was denied, yet Houston Ford did not respond. I am divided in that I have always had a good experience when going to Houston Ford, but now I am going to start going elsewhere. In fact, a good friend of mine was looking for a new truck and I suggested Mills versus Houston. He bought a new truck at Mills. The reason I had you do this work was because it was an emergent issue.
I come to your establishment because I trust the work that is done and also the advice given. I travel over 70 miles from Bemidji, MN to your establishment because of this trust. You are also polite and very accommodating to my schedule.
Incredible service experience! Called and got same day Saturday service for a full oil change safety service before our cross country trip including tire rotation, all fluids and a wash. Really awesome technician and service writer. Only $39. Nice waiting room. They really did a great job for us. Kudos!
Huntington Beach, CA
The service department is by far the most outstanding service department of all Ford dealers I have ever been to. They take such good care of your vehicles and always tell you what you need to know. No gimmicks and no trying to sell you extra crap. Beth and Dan always take great care of you! Dan even stayed after his shift ended to read a check engine code and set up ... an appointment for me the very next morning. Best service ever!
All that was done was an oil change. The staff was helpful and attentive and the service took about what I expected for time. thank you.
Service Manager Dayton was able to help me get my car in for service recently on a very busy Saturday in the service area. He was very helpful and courteous to me and I always feel welcome at Houston Ford. He even called me to let me know when my car was ready for pick up. Betty (my sales person) was assisting another customer but also took time to say hello and talk ... alk briefly with me. I will continue to utilize Houston Ford for my auto service needs and for future new vehicle purchases. Keep up the good work!
Bought 2015 Explorer. It's been great!
We felt like we were getting the best deal possible and everyone we met at the dealership was friendly, courteous, and very helpful.
We stopped in at Houston Ford in Pine River, MN to see about returning our leased vehicle. We knew what we were looking for in a vehicle and talked to a sales person. He was very helpful in looking up several vehicles that fit our description. All our questions were answered and we leased a new Escape. We were very pleased with our experience. Our sales person, Greg ... , was more than helpful and very friendly. We will be dealing with them in the future.
I wasnt planning on buying a suv just went there looking a round saw the escape looked it over ran some numbers and the money part worked out
Handled my visit extremely well, accomplished all the issues with my vehicle in a timely manner. Very enjoyable experience, my van runs like a new one. We have been a customer for 20 some years and have always been satisfied with your service.
This was a very easy group to work with during the purchase process.
You are always very accommodating to the time I want to come in and I have never had to wait long.
After shopping many dealerships Houdton Ford was the best price and most accomodating.
Our family liked that we were not rushed to make a decision and it was easy to find someone to help us
they have very efficient staff and cordial workers. also have a clean and comfortable waiting area. excellent coffee provided plus soda and popcorn.
Marya did an excellent job helping with the purchase of our truck. Very helpful and knowledgable. We especially appreciated them bringing the truck to Brainerd for us.
I was offered a rental after an hour so I didn't have to sit for 4 hours (which I was prepared to do) at no charge
The people. They are easy to work with, knowledgeable, and strive to please the customer. The dealership is comfortable and pricing fair. The experience was the best I've had in purchasing a vehicle.
I recently purchased a used vehicle for this dealership. The car was exactly what was portrayed online and the experience was a pleasant one. Thanks Houston Ford.
We have purchase or leased two new vehicles from Houston Ford during the last five years. They are the best dealership around for sales and service. I feel they care about making sure our experience is the best. The only Ford Dealer you will ever need.